The impact of "Social, Mobile, Cloud" on Information Governance - Interview of Pierre Van Beneden - RIMPA Australian Magazine
New trends are constantly emerging, requiring companies to update how an information program is deployed. This article looks at three trends typically referred to as "social, mobile, cloud".
In this digital age, it is crucial that corporate documents, both electronic and physical, are governed to ensure that organizations remain fully compliant. As the mountain of information grows, so too does the burden to manage it. With the ever-increasing frequency of electronic communication in the workplace, information governance is a field that will continue to grow and evolve in the coming years.
2014 was a big year for information governance, with records managers embracing the need and driving the transformation from existing records management practices to full information governance in their organizations. Many of the information management conferences and organizations focused their efforts on information governance in 2014 including AIIM and ARMA, as well as the newly formed Information governance Initiative (IGI). AIIM focused one of its Executive Leadership Councils (ELC) on information governance and ARMA jointly staged with the Sedona Conference the first Executive Conference on information governance.
Moving into 2015, organizations must make understanding the value of their information assets a resolution. According to Bassam Zarkout, CTO, RSD, technology alone is not a solution; instead, it must be coupled with cultural changes within an organization in order to implement a successful information governance program. The following slideshow discusses key information governance trends to watch for in 2015.
The Enterprisers Project (TEP): Keeping a sense of innovation alive within a technology team can be challenging. How do you get RSD's tech staff to keep innovating and coming up with new ideas?
Zarkout: The subject of innovation never leaves our minds. We continuously encourage the entire RSD team to bring new ideas to the table and offer incentives for them to learn new technologies. For example, we pay for their training courses, which allow them the opportunity to learn new things and then work on the latest projects.
But they don't just do it for the incentives; they do it because they understand that it helps to create a better product for customers. Right from the start, the story of our information governance product has been challenging the status quo and getting the impossible accomplished. Our team is 100% committed to making sure our customers are happy and the product is successful. This can mean working over the weekend or even on vacation.
As digital information grows, so do the challenges and burden with managing this mountain of data. Records management is no longer the sufficient solution. However, its natural evolution to encompass a wide array of features and capabilities, resulting in Information Governance, will continue to change the way that companies maintain their documents and ensure compliance across the organization and within industries. The following are the top trends that we see making a major impact in 2015:
Governance as a Service
Cloud computing, while not a new trend, will continue to drastically reduce IT costs for companies as maintenance is effectively outsourced to the provider and the applications can be accessed quickly. Cloud will continue to play a major role in mobility, regardless of the location or device. As the disparate workforce continues to spread, so will the rapid adoption of cloud use. In fact, one of the biggest drivers are file sync and share-based repositories (Google Drive, Dropbox, Microsoft One Drive, etc.).
While complications do exist with cloud deployments (such as companies that have regulation challenges operating within multiple jurisdictions or solutions that do not offer lifecycle management and governance capabilities), companies will have no choice but to look to deploy governance in the cloud on content that resides in uncontrolled environments. Executives will need to bring these systems under the corporate governance umbrella while ensuring employees are leveraging the capabilities of these systems. Simultaneously, Information Governance steering committees will look for easily available tools to begin rolling out the overall program.
There are many reasons why executives decide to pivot their companies, but the biggest one is by listening to customers and responding to their needs (faster than the competitor).
In 2007, our customers expressed the need to better govern information across controlled and uncontrolled environments. This wasn’t an area we had previously specialized in, so when we heard this recurring theme from multiple customers, we knew it was time for a change and focus on a new market with a new product. As a trusted partner of our customers, one of our top priorities is making sure we deliver value to them.
There are three main pillars to making a pivot work — Vision, Product, Commercial. Each must have a strong leader who knows how to transform an organization and balance customers, competitors and analysts. Read More On Smart Blogs On Leadership.
Most global enterprises look to digital transformation as the only way to remain competitive. They also view it as an opportunity to increase multi-channel customer engagement while reducing IT infrastructure costs.
But some enterprises are slow to adapt to today’s technological evolution. While the idea of flying cars is a ways off, the idea of implementing cloud applications and big data analytics shouldn’t be just as far-fetched. A number of reasons explain why some still live in the offline ages, one of the bigger ones being lack of understanding. Why fix what isn't broke?
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Geneva and Paris—November 13, 2014—Atos, an international leader in digital services, and RSD, a pioneer in Information Governance solutions for enterprises, announced today a strategic partnership to deliver Information Governance solutions.
GENEVA, Switzerland and RESTON, Va. – October 23, 2014 – RSD, a leading provider of Information Governance solutions for the enterprise, and Active Navigation, the provider of innovative content discovery and transformation solutions, announced today a new technology partnership that will tackle content
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