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RSD Global Content Management Solution (GCMS) serves worldwide thousands of organizations’ customer communication and business content management needs. RSD's solutions help these companies to achieve their business objectives whilst at the same time enabling helping them comply with internal and external regulations.
Banking and Financial Services
RSD Solution for Banking and Financial services enables such organizations to improve customer service, implement revenue enhancement initiatives. It allows them to better exploit merger and acquisition synergies through RSD single management content federating interface for accessing and working with several content repositories.
RSD has helped the world's leading Banking and Financial companies to:
- Unleash the power of the Web to connect the enterprise with customers, partners and suppliers by producing enhanced e-business processes
- Reduce the costs of customer service with Web-based customer self-service
- Leverage a check image archive to reduce costs and improve operating efficiencies
- Guarantee security, integrity and confidentiality of information delivery through specific requirements and access authorization without reducing the velocity of content and the efficiency of statement and document preparation, on a worldwide scale
Government
With RSD's solutions government agencies can easily manage their enterprise content no matter where it resides, and can provide easy online access to information, regardless of its content type.
RSD has helped Government agencies worldwide to:
- Share documents from a central repository, which enables them to reduce the needless expense and delay in performing fundamental services
- Enables government agencies' content, processes and applications to provide quick, efficient and cost-effective services to its citizens and businesses
Manufacturing
RSD permits manufacturers to gain organizational speed agility, strengthen customer, partner and distributor relationships, as well as to save huge amounts on operating costs.
RSD has helped the world's leading Manufacturing companies to:
- Tie content together by providing online access to any information located in any existing system, anywhere in the enterprise
- Increase productivity and reduce costs by controlling and integrating the flow of information to streamline business processes
- Enable implementation of shipping and delivery processes, inventory issues
- Maintain profitable relationships with partners and distributors
- Optimize, synchronize and accelerate the supply chain especially for customers using ERP solutions such as SAP
Insurance and Healthcare Services
RSD’s long history of helping insurance companies manage high volumes of enterprise content - in multiple formats from multiple systems - has helped them save millions of dollars each year in the costs of paper, postage, handling, processing, microfiche and customer service.
RSD has helped the world's leading Insurance companies to:
- Deliver excellent customer service and improved customer experience by offering real-time, online access to policy, claims and customer information via a desktop Web browser, enabling an integrated and personalized view for agents and policyholders alike
- Implement high-volume/production imaging converting entire paper and microfiche libraries into cost efficient and readily available digital archive files
- Support Web-based transactions, enable e-presentment and payment of customer documents (policies, declarations, EOBs, premium bills, etc)
- Immediate access to critical information
- Elimination of microfiche and paper-based archiving and retrieval
- No application changes to existing IT systems
- Significant savings in document printing and distribution costs
Education
RSD permits Education customers to eliminate significant operational costs. Thousands of reports and millions of pages are captured, stored and viewed each month. The ability to use Web-enabled interface in a distributed environment is therefore critical. Universities are more progressive in creating applications that specifically target their business processes and have integrated applications with RSD solutions.
RSD has helped Education customers worldwide to:
- Report query and extraction capabilities for report data mining and extract into Excel, Word and Access
- Leverage their imaging applications to provide a single view of student - and prospective student - history
- Integrate with their web-based prospective student application that pulls answers off the web into a template that is stored in the RSD repository
- Federate their documents and content into one single repository
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