RSD JobLogVisor

Within large enterprises, data center operations professionals are often on the critical path to keeping business-critical systems up and running.  Few outside the “glass house” fully appreciate the complexity of the system and application environments that ensure the steady flow of commerce, but all know who to blame when the web site is down, or when the call center can’t access customer records in real time.

Furthermore, as organizations in all industries respond to the increasingly urgent information governance challenge, they understand that, like activity tracking, job log data, which often contain critical information to assessing liability in the wake of a transaction loss or a system failure, are business records which must be governed like commerce transactions and customer data.

Contributing to the challenges operators face is the perplexing reality that until now their view of operations is typically defined by a single business application, such as accounts payable, or a single cluster of servers on one operating system, such as UNIX, z/OS, or Windows.

RSD JobLogVisor gives operations staff and management a single console with a consolidated and dynamic view of z/OS and distributed systems (UNIX, Linux, Windows) job logs.  To this console, JobLogVisor presents pinpoint-accurate information about job errors and failures, aiding operations in identifying the “who, what, where and how” information which makes early diagnosis of potentially threatening failures easy.

With JobLogVisor,

• IT operators have broader visibility to applications and systems, "one-click access" to job-related information, the ability to annotate job logs to accelerate application teams' response to errors, and the ability to resubmit jobs to existing job scheduler packages such as Tivoli Workload Scheduler (TWS).
• Application developers can more quickly identify problems in their code, and improve response time to business units.
• IT management gains more accurate assessment of operations health and reliability, more accurate service level delivery data, and better capacity and performance input to IT purchasing and planning.  They can address compliance requirements because all production activity is archived.

Providing enterprise-grade report and output management, content management, and archiving solutions for over 35 years with unparalleled service and support, RSD has extensive insight into the challenges facing operations staff which makes RSD JobLogVisor a robust solution for data center-wide, cross-platform visibility to IT operations.