Geneva – Switzerland, February 11, 2004, RSD (Roger Software Development) announces that Erisa, a French life-insurance and investment company, subsidiary of both Swiss Life and CCF, acquired RSD Folders for Unix servers to manage its customer-related content.
A fast growing company, Erisa acquired RSD Folders for the management of its customer information, replacing paper with electronic files. The RSD Folders solution offers a flexible archival and retrieval system for content stored in any format. Its folder structure is perfectly suited for the handling of customer files, providing a single and complete listing of all communication related to a client, produced by the company and sent by the customer. Easy-to-use functionality includes advanced list filtering and retrieving information using standard business terminology.
The move to electronic document management will result in increased efficiency and improved quality of service to Erisa customers by streamlining access to information. RSD Folders will provide secure and authorized concurrent access to the 220,000 Erisa customer files. Erisa's employees will use RSD's Thin Client, with its extended functionality, while the banking network of sales partners will view their data via a Web application developed with RSD's API.
"Greater efficiency and cost reduction are critical requirements in today's competitive business environment. We are proud to contribute to Erisa's move to eliminate time-consuming and labor-intensive customer-related paper processes. With RSD Folders, Erisa can rely on a scalable solution that seamlessly adapts to the company's working practices" says Didier Basset, RSD's Director for Sales and Marketing.
This project has been implemented in cooperation with BSC - Business Software Consulting - RSD's integration partner in France.
About RSD
RSD, a name associated with innovation and technical excellence, is a leading provider of content management systems. RSD's comprehensive solutions are designed to deliver rapid deployment of all corporate documents and guarantee seamless access to business critical data within an organization. Today, over a thousand companies around the world, including a majority of the "Fortune 500" across all industries, depend on the "savoir-faire" of RSD for their document distribution, archival and restoration needs. The company has its headquarters in Geneva, with affiliates in New York and London. The synergy of the RSD organization, together with its network of distributors and partners, enables RSD to manage projects on a global scale and to deliver solutions to support business in over 30 countries around the world. For more information regarding RSD products, please visit our Web site at www.rsd.com or e-mail us at info@rsd.com. |
