ROI is a tricky subject for us in the IG space. The escapist approach is to punt the question, thusly: “If you are looking for hard ROI numbers or firm payback periods, you have obviously not felt the pain of poor information governance. Not yet, anyway. But you will. Call us when your hair catches fire.” This is the doom-and-gloom approach to selling information governance solutions, and, as the analysts tell us, we vendors are all guilty of using it.

We...

Last week I attended the AIIM (Association for Information and Image Management) 2013 Conference in New Orleans and I was left with a number of impressions. First of all, this conference has certainly changed since I last attended one over 5 years ago! The focus is really back on information management and that was easy to see simply from the conference theme of Extreme Information -- Volume, Variety, Devices. One of the three tracks focused on governance which tied quite nicely with RSD's...

It’s tricky business, writing about legal matters. The problem is, I am not a lawyer. In fact, to demonstrate the extent to which I am not a lawyer, I will now attempt to write a disclaimer:

This post deals with legal subject matter, but should not be construed to contain legal advice. You would be silly to think otherwise.

See? An awful disclaimer. And yet, it’s the best I can do.

Although I have no legal background, my role at RSD grants me frequent audiences...

A recent article in the IRMS bulletin caught my eye and really made me think about information governance, specifically regarding the organisations that make and enforce the regulations.

“SEC faulted on Record Keeping and Information Management performance.”

The gist of the article is that the US Securities and Exchange Commission lacks clear policies and proper training in...

I've just returned from my first LegalTech conference in NYC.  I never would have imagined you could have that many lawyers and IT people in a single gathering and not see a single fight break out!  Turns out they are all still huddling together and strategizing about e-discovery…and they have more options and vendors to choose from, based on the exhibit floor, than I have fingers and toes.  It is important to find what you need to find, especially under the pressure of an...

As many of you know, RSD was the first company to talk about Information Governance. (Need proof? Listen to the vision described by RSD CTO Bassam Zarkout, way back at the 2008 ARMA Conference.) As such, we have been privileged to observe from the forefront as companies consider, design, and implement comprehensive and legally defensible Information Governance...