Martin Floret - Director of Customer Services
Martin Floret is responsible for RSD's post-sales, documentation, and quality assurance activities, as well as training and technical services worldwide. He manages a team of seasoned QA engineers who ensure the delivery of reliable software that meets customer expectations for performance and quality.
He also leads RSD’s technical support team, which is renowned for offering the “personal touch” which has kept RSD customers loyal for over three decades.
Martin holds a master in computer science from the University of Marseille. Prior to RSD he worked on document composition software at the company now known as SEFAS. Martin joined the RSD z/OS development team in 1991. He then moved to the interface development group before building the RSD Open System development team. He has been responsible for RSD customer service since 1997.

