Corporate Profile |
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Company overviewFounded in 1973 in Geneva, with affiliates in New York and London, RSD is a major player in the Content Management market. RSD is positioned in the Leaders Quadrant in Gartner, Inc.'s “Magic Quadrant for the Integrated Document Archive and Retrieval Systems”, (IDARS), 2006* report. As a leader, RSD is recognized for offering exhaustive and agile solutions, compliantly reporting decades of financial success, as well as seeing continued market share gains and income growth. RSD develops and markets solutions dedicated to report management, electronic document management, and content management to provide organizations with enterprise-wide solutions. From the composition and production of massive volumes of business-critical information, to the distribution, archiving, retrieval and viewing of single documents over the Web, RSD offers an infrastructure for enterprises to meet their business information and content management needs. International footprintRSD solutions are used by more than 1,200 organizations worldwide including some of the most successful companies and a majority of the “Fortune 500”. These industry leaders support terabytes of stored documents and tens of thousands of customers both internally and externally through portals. Our content solutions not only provide the functionality, scalability, compliancy and cost effectiveness to realize a solid ROI, but also the open architecture that enables corporations to build specific desktop and portal applications that provide them with a competitive advantage. Easy to deploy, configure and customize, RSD helps maximize the value of information assets and offers a flexible architecture to leverage existing investments. Business modelRSD’s business model is based on innovation and customer satisfaction. RSD creates and delivers solutions that are a genuine combination of both technology and deep insight into the performance of business processes. The company’s ultimate goal is to help our clients generate a competitive advantage. To support theses objectives, RSD regularly develops its business model through strategic investments in technology and services. This produces the best long-term growth and profitability opportunities based on the value they deliver to customers. Mission and valuesDedication to customer’s successRSD is dedicated to every client’s success. RSD establishes relationships with its customers based on true, deep and long-term partnerships. These are built around our knowledge of each customer’s business and market situation, rather than on pure product sales. RSD offers solutions and services with the goal of helping clients to succeed, however they evaluate success. Each RSD employee plays a role in our customer’s success. This is the reason why all are dedicated to building these relationships and delivering great performance and service levels. Innovation drivenThe careful integration of state-of-the art technology into our solutions is an integral part of our company culture. With over 40% of our operating budget allocated to research and development, we can continuously offer our customers optimized solutions. In 1979, RSD was the first to introduce a “Report Management” solution. Almost 3 decades later, RSD still leads the way in providing clients with the most comprehensive and scalable solutions for managing the entire life-cycle of documents, records and content in any format, from any source. Our solutions ensure the accessibility, integrity and long-term availability of critical enterprise assets to support compliance, corporate governance and mission-critical business operations. RSD will continue to anticipate and innovate to deliver solutions for today, as well as tomorrow. Integrity and trustRSD embodies a commitment shared by every employee to build and preserve trust among all the actors of our business: customers, distributors, partners, analysts, opinion leaders, or the media. The company’s commitment goes well beyond integrity and honesty and goes above what customers, partners, communities expect from us in order for them to succeed. RSD believes in its people around the world, in each and every subsidiary and department. People who do their best every day to innovate and deliver quality software and services, while dedicating their effort to customer satisfaction and success. PartnershipsToday organizations have to manage the explosive growth of information exchanged, and therefore have to face complex technical challenges and business requirements. Aligned with its vision to offer the best-of-breed solutions available, whatever the challenge, RSD continues to develop strategic partnerships with key technology, service and solution providers around the world. In addition, to provide local expertise and support, RSD has created a network of regional distributors, selected for their long and proven track records of bringing software applications to their local markets. The synergy between RSD and its network of distributors and software development partners enables RSD to manage projects on a global scale and deliver solutions that support businesses in dozens of countries worldwide. * Magic Quadrant Disclaimer
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